
Quality Services
Warranty coverage
Accidents caused by using official products supplied by GOMS
Refunds/exchanges will be processed according to the following rules for defective films.
1. Hard coating peeling and scratching
: When the coating on the H/C surface is peeled off or
scratched during construction work using a spatula
2. Foreign matter (bubbles/stains/etc.)
: According to the regulations on foreign substances, foreign substances of 0.3 mm or
more must be placed within an area of 2.5 cm in width * 2.5 cm in height.
If there are 3 or more (foreign substances introduced during construction are not included)
3. Line / un even color
: When the stripe pattern occurs horizontally or vertically.
: In case of deviation of more than 10% of VLT.
4. Poor adhesion
: In case that it was installed using a normal construction tool,
but it was detached without being adhered to the glass window.
5. Bad leveling
: When a flickering state is recognized in the film state
6. Defective release film
: When the release film is difficult to peel off
: When a stop mark occurs when peeling the release film. (crackling)
7. Spec Over
: In case of less than 10% of product specification. (designated meter)
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